1. Can I order a bicycle different from the ones offered?
Yes. At this stage, you can order bikes from Cannondale and Orbea. In the future, there will be no restrictions on the choice of bike.
2. How do I purchase the insurance I choose?
All insurances will be taken out by the employee directly with the insurance broker within the meaning of the framework agreement with have.a.bike. This allows the employee to benefit from the exclusive preferential conditions provided to the employer.
3. What electric bicycles can be chosen?
All Cannondale and Orbea electric models.
4. How long does delivery take?
Within 10 days from the conclusion of the contract and transfer of the first installments.
5. How is the bicycle delivered and serviced?
As of today, we are launching with our partner EPIC BIKE in Sofia.
6. When does the bicycle become your property?
On the day of signing the goods credit agreement.
7. Can the bike be returned to HaveABike early?
The bicycle becomes the property of the employee upon signing the goods credit agreement. If you wish to return it early, you may receive a buyback offer from have.a.bike.
8. Is there a buyback option up to 24 months from purchase, after the repayment period has expired?
Yes. A real market valuation is made, varying between 30% and 50% of the purchase price.
9. Free service and bike fitting?
With the purchase of a bicycle, each employee will receive free service for a period of 12 months regardless of the length of the credit term. The service covers all labor costs at epic bike. The employee only pays for material/accessories. Bike fitting is also provided free of charge to each client through our partner's digital platform https://bestbikeadvice.com/.
10. Who can benefit from the service?
All employees of the employer and members of their families.
